Tuesday, 30 September 2014

Microsoft Dynamics CRM Reporting Extensions Install Error

You may receive this error when trying to install the Microsoft Dynamics CRM Reporting Extensions (SSRS Data connector):

A Microsoft Dynamics CRM Server component is using the same account as the instance of SQL Server Reporting Services

Solution
Add a new Registry key to the computer that is running the SSRS Data Connector installation:

  1. Start, Click Run, type regedit, and then click OK.
  2. In the registry, find: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
  3. Right click MSCRM, and create a new DWORD Value with the name IgnoreChecks
  4. Double click IgnoreChecks, and enter 1 in the Value data field.

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