Sunday, 22 September 2013

CRM 2011 Installation Error - The instance name must be the same as computer name

Recently when installing CRM 2011, I came across an error I haven't seen in sometime. 
The instance name must be the same as computer name.

The cause of this error, was due to the SQL Server Instance machine name being changed. More Importantly the server name change was done after the SQL server software had been installed.

Fortunately the steps to rectify this are pretty simple as follows:

1. Connect to the SQL Instance using Management Studio and identify the current name

2. Next we need to drop this server name as displayed

3. Now we need to add the correct server name

4. Finally Restart the SQL Service Services

That's it, now when you re-run the installer and perform the system checks, the error should not appear.

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